Shipping policy

Shipping Policy – Velvet Cactus Collective

Thank you for shopping with Velvet Cactus Collective! We are a small, woman-owned business dedicated to providing unique, high-quality fashion pieces.

Processing Time:
Orders are typically processed within 2–5 business days. During high-demand periods or new collection launches, processing may take slightly longer.

Shipping Time:

• Standard Shipping: 7–14 business days

• Expedited Shipping (when available): 3–7 business days

International & Sourcing Delays:
Please note that some of our exclusive pieces are sourced from overseas. While we strive to ship all orders promptly, delays may occasionally occur due to customs processing, international holidays, or supplier lead times. If your order is affected, we’ll keep you updated every step of the way.

Tracking:
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s journey.

Questions?
If you have any concerns about your order or delivery timeline, don’t hesitate to reach out to us at jjones@velvetcactuscollective.com.

Thank you for supporting our small business—we appreciate you more than you know!